Terms and conditions
Last updated: 2026-02-09
These Terms and Conditions ("Terms") govern your use of www.movesgood.com and your purchase of products from Movesgood.
By placing an order on our Website, you confirm that you have read and accepted these Terms. A binding agreement is formed between you and Movesgood when we confirm your order.
1. COMPANY INFORMATION
Movesgood is operated by:
Movesgood
Rodervägen 3-5
17851 Ekerö, Sweden
Email: info@movesgood.com
2. ORDERING AND CONTRACT FORMATION
When you place an order, you will receive an automatic confirmation email. This confirmation does not constitute acceptance of your order.
A purchase agreement is only concluded once Movesgood has dispatched your order.
Movesgood reserves the right to cancel or refuse orders in cases including but not limited to:
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Product unavailability
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Pricing errors
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Suspected fraud
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Incorrect customer information
If an order is cancelled, you will be notified and refunded if payment has been made.
3. PRICES AND PAYMENT
Payment Methods
We accept:
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VISA
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MasterCard
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American Express
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Klarna (where available)
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MobilePay (where available)
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Other payment methods displayed at checkout
Payments are processed securely via authorised payment service providers including Adyen N.V.
Movesgood does not store full card details.
Pricing
All prices include Swedish VAT where applicable.
International customers may be required to pay customs duties, import taxes, or additional fees depending on destination country. These costs are the responsibility of the customer.
Movesgood reserves the right to adjust prices at any time prior to order confirmation.
Currencies displayed may include SEK, DKK, NOK, EUR, USD and GBP depending on location.
4. DELIVERY
Orders are shipped from our warehouse in Sweden.
Estimated delivery times:
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Sweden: 1–3 business days
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Europe: 3–7 business days
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Rest of world: 3–10 business days
Delivery times are estimates and not guaranteed.
Orders are delivered via shipping partners such as, Postnord, DHL or FedEx. Tracking information will be provided when the order is dispatched.
Movesgood is not responsible for delays caused by customs, shipping carriers or circumstances outside our control.
5. RIGHT OF WITHDRAWAL (EU CONSUMER RIGHTS)
If you are a consumer located in the EU/EEA, you have the legal right to withdraw from your purchase within 14 days without giving a reason.
Movesgood voluntarily extends this to a 30-day return period from the date you receive your order.
6. RETURNS
Items must:
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Be returned within 30 days of delivery
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Be unused and unwashed
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Be in original condition
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Include original packaging and tags
For hygiene reasons, underwear and bedding must remain sealed to be eligible for return.
Returns that do not meet these requirements may be rejected or partially refunded.
Return shipping costs are paid by the customer unless required otherwise by law.
Refunds are processed within 5–15 business days after we receive and approve the return.
Refunds are issued to the original payment method.
7. EXCHANGES
Movesgood does not offer direct exchanges. To exchange a product, you must return the original item and place a new order.
8. PRODUCT INFORMATION AND AVAILABILITY
We strive to ensure product descriptions, images and prices are accurate. However, slight variations may occur.
Movesgood does not guarantee product availability and reserves the right to discontinue products at any time.
9. CUSTOMER RESPONSIBILITIES
You are responsible for ensuring that all information provided when placing an order is accurate.
You agree not to misuse the Website, including:
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Attempting to breach security
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Using automated systems to extract data
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Conducting fraudulent transactions
10. INTELLECTUAL PROPERTY
All content on the Website including designs, trademarks, graphics, images and text belongs to Movesgood or its licensors.
You may not copy, reproduce, distribute or exploit content without written permission from Movesgood.
11. LIMITATION OF LIABILITY
To the extent permitted by law, Movesgood shall not be liable for:
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Indirect or consequential losses
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Loss of profit or business
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Delays caused by third-party service providers
Nothing in these Terms limits statutory consumer rights.
12. FORCE MAJEURE
Movesgood shall not be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:
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Natural disasters
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War or terrorism
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Government restrictions
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Labour disputes
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Supply chain disruptions
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Cyber incidents
13. PRIVACY AND DATA PROTECTION
Your personal data is processed in accordance with our Privacy Policy available on our Website.
14. COOKIES
Movesgood uses cookies and similar technologies to operate and improve the Website.
Non-essential cookies are only used after obtaining your consent through our cookie management tool.
More information is available in our Cookie Policy.
15. CHANGES TO THESE TERMS
Movesgood reserves the right to update these Terms at any time. Updated versions will be published on the Website. Continued use of the Website constitutes acceptance of updated Terms.
16. GOVERNING LAW AND DISPUTES
These Terms are governed by Swedish law.
If you are a consumer, disputes may be submitted to:
The Swedish National Board for Consumer Disputes (ARN)
www.arn.se
Consumers within the EU may also use the European Commission’s Online Dispute Resolution platform:
https://ec.europa.eu/odr
17. CONTACT INFORMATION
For questions regarding these Terms, contact:
